Contact Us
Commercial support is available Monday to Friday, from 9 AM to 6 PM
Where We Are
Office Av. Dr. Cardoso de Melo, 1608
11th floor - Vila Olímpia São Paulo/SP - Brasil
Distribution Center: Rua Antônio Cardoso, 76 - Vila Olímpia - São Paulo/SP - Brasil
Questions
Send a message, and our team will get in touch with you.
Frequently Asked Questions
What does Diel do?
Diel is a technology company specializing in air-conditioning. We develop both the hardware and software that together allow intelligent management of these systems. Our core solution automates, monitors, and optimizes the operation of air-conditioning systems in a unique way.
What does Celsius 360 do?
Celsius 360 is our intelligent air-conditioning management platform. It allows real-time monitoring of equipment, programming adjustments, control of ambient temperatures, and management of various utilities within a company. With a centralized view, managers can make quick, strategic decisions to improve operational efficiency.
How does Diel help reduce operational costs?
Our solution optimizes maintenance and ensures efficient energy consumption of air-conditioning systems, resulting in significant savings. This includes reducing energy bills and minimizing maintenance time, enabling quick actions that minimize operational losses.
Does Diel offer technical support?
Yes, we offer specialized technical support to ensure the continuous and optimized operation of the system. Our team is available to answer questions and resolve issues. Clients can contact support every day from 8 AM to 6 PM via email: suporte@dielenergia.com or WhatsApp: (21) 97593-3367.
What types of companies does Diel serve?
We mainly serve retail stores with multiple locations across Brazil, regardless of the region. Examples of clients include major pharmacy chains, supermarkets, and banks.
Does Diel manage only air-conditioning or also other utilities?
Our solution focuses on air-conditioning management, but we offer additional modules to manage other utility systems such as lighting, water, and energy. To become a Diel client, it’s necessary to implement the air-conditioning solution first, with the possibility of expanding to other systems as needed.
What is the main difference between Diel and other air-conditioning management solutions?
Diel stands out due to its proprietary technology, which automates and monitors the entire air-conditioning park in real time. We are pioneers in predictive maintenance solutions for air-conditioning in Brazil and have the largest database on the operation of these systems. Our integrated approach focuses on cost reduction while promoting sustainability and energy efficiency.
How does Diel contribute to sustainability?
Our platform optimizes energy consumption of air-conditioning systems, reducing companies’ carbon footprint. We monitor proper equipment operation, detect refrigerant gas leaks, and promote efficient resource use. Additionally, through intelligent management, it is possible to extend equipment lifespan, reducing waste and contributing to a more sustainable future.